Review of BetGun sportsbook – online sport betting
BetGun bookie was founded in 2006. This sportsbook operates only on the Internet and has no any betting shops. They obtained Costa Rican license and accept bettors worldwide.
BetGun is focused on the Central and Eastern Europe. Polish is default language of the site. Quality of translation into other languages has certain drawbacks. For example, in Russian and English versions the search menu is entitled Szukaj.
BetGun sportsbook is ranked D+ by SBR. There periodically appear some complaints on their work. Nevertheless they pay back the majority of payout complaints. Some of BetGun reviews state that the bookie confiscates winnings of successful players. Sometimes they explain it with that customer`s password coincides with another player`s.
Site
BetGun online resource has poor quality and designed in 90s style. It seems that website looked old-fashioned even when it was first introduced. The main colors are black and gray. The logo is designed in a combination of orange, white and green colors. It is placed in the top left corner. Next to logo there is mobile version and built-in search. Home, results, events, help, contact and language changing links are located right there too.
To the left there is sporting line, and in the center you will surely notice rotating banner with the main offers and promotions on the website. Under the banner there is a line with top upcoming and current events. On the right you can view their betting ticket, support contacts, and learn about game rules changing at BetGun. At the bottom of the screen the bookie duplicates the key sections links. There is also general information about the bookmaker, contact details, game rules and information on partnership agreements.
Statistics and results were poorly implemented. You cannot view information on a certain team. There is only the option for head to head statistics and view the results of their last game. BetGun does not offer even data on teams` or players’ current form.
Customer Support
Visiting Contact Us centre you`ll notice that the bookmaker advises first to look for information in a manual and FAQ menu. If you don`t manage to find required information, you can leave a request using one of the available methods.
You can contact support team via online chat on the home page. This service operates daily from 11.00 to 19.00 CET. Also, the customer can request by sending a letter on email-box. There are several email addresses for questions on betting types, opening of account, partner program, technical issues or general questions. The maximum response time on email is 48 hours.
Deposit and withdrawal methods, payout times
The main currency of BetGun betting website is Euro. Besides you can fund your account in pounds sterling, US dollars and Polish zlotys. Crediting of funds is performed using Bank cards Visa/MasterCard, payment systems Moneybookers, Detpay, Ukash and Bank transfers.
The minimum deposit amount is 15 Euro. If the player uses a Bank transfer, the fee is 1.3 euro. Fee is not charged when using other payment methods.
SBR website contains numerous complaints about BetGun payouts. Bookie restricts winning sum, cuts limits, and can even confiscate winnings. There are times when bookmaker pay outs only a part of funds, and the remaining part confiscates under various pretexts.
Betting coverage and odds
Betgun online sport betting line consists of 9-10 sports. There are also wagers on Cascade lottery, Lotto, Multi-Multi. Of course the number of available sports is very small. Bookie is aimed at football, which is represented by 38 championships and tournaments. Customers can place bets on European national tournaments and some South American championships such as Brazil, Argentina and Chile.
The biggest number of betting options is offered on the most popular European leagues (EPL, La Liga, Bundesliga, Serie A and Ligue 1), international and national tournaments. The maximum number of available markets is 35. The most popular types of bets are totals, handicaps, correct score and half time/full time, double chance, goalscorer and other.
Football at BetGun online betting is followed by basketball, hockey and tennis. But they cover only top leagues and tours. Besides you can place bet on handball, rugby, Formula 1 or snooker. The primary odds format is decimal. It can be changed into fractional or American. The margin of the bookie is rather high. It is about 8%-10%. On equal outcomes the odds are set at 1,87-1,89.
Mobile betting and promotions
BetGun sportsbook provides welcome bonus for newcomers. When you register at the site and first fund the gaming account, you can get up to 30% of your first deposit. Maximum bonus amount is 35€. If you fund your account in US dollars or British pounds, maximum bonus is $44 and 35£. Wagering requirements demand two times rollovering with minimum odds of 1.40.
They also offer their customers loyalty system. Terms are traditional. The more you wager the more points you get. For example, if the player bets 10 days in a row, he gets additional freebet. If the average betting sum is 4 euro or more, he will get 2.5 euro free bet. If your total sum of bets will be 50 euro or more, you will get 25 Euro free bet. Minimum odds must be at 1,70.
BetGun provides mobile version which supports any mobile browser. It requires no downloading.
Reliability
BetGun is a second rate European bookmaker, which has no unique features. Bonus program is strong point of the bookie. They offer welcome bonus, loyalty system and periodical promotions dedicated to top events. BetGun covers a few sports and has low odds. It cannot be considered as a reliable betting partner because customers complain of withdrawals at BetGun.
Bookie is licensed in Costa Rica. Their website is not functional. They do not provide proper statistics centre. Live betting is not available either. BetGun cannot challenge top European sportsbooks, that`s why their customer base consists of several thousand players.