Review of BetPhoenix sportsbook – online sport betting
BetPhoenix bookmaker company is a part of the famous holding Inversiones Y Ventas Chumash, which has more than 10 years experience in the betting field.
This sportsbook is licensed in Costa Rica. The company is focused on customers from North America; the service provides a wide range of sporting events popular in this part of the world. Various wagers on competitions in basketball, American football, baseball, hockey, tennis, golf, and horse racing made it very popular among the bettors of the United States and Canada.
Customer support of the company operates in English and several Asian languages that partially makes no difficulties to the promotion of BetPhoenix sportsbook in Asia.
The bookmaker provides flexible bonus system, and the low limit of the minimum bet allows BetPhoenix to attract customers of various levels. The minimum stake is $ 5.
BetPhoenix, as well as BetMania, is not considered to be the top bookmaker. Nevertheless it is decent sportsbook that can offer unique bets, quick payouts and competitive odds. It is intriguing betting company that has low limits and perfectly fits recreational bettors. BetPhoenix online bookmaker had several claims in recent years regarding slow payments, though they admit that payments were delivered.
In 2006 BetPhoenix passed UIGEA. After that the bookmaker had different moments in its history. But what can be said for sure, it is they are constantly improving their services. BetPhoenix has several very similar sister betting books, such as Skybook, BetLatina and BetMania. All of them are located in San Jose.
The sportsbook states that it has changed its focus and improved services regarding the convenience for the Asian bettors. This fact is doubtful, because the sports line, odds and markets were not customized for the Asian betting market. The bookmaker added only 3 languages: Chinese, Vietnam and Taiwan.
Site
BetPhoenix online website can be easily understood even by the beginners. The bookmaker provides intuitive interface and simple navigation. Advanced computer skills are not needed to wager at BetPhoenix. The sportsbook has convenient gambling conditions for computer and mobile usage.
The home page meets customers with dynamic banner. It displays the action moments of NFL, NBA, NHL and MLB games. The focus of the sportsbook becomes clear at once. The colour scheme is white and blue. There are also hints of yellow and green. It looks quite attractive and draws attention.
Registration process is quite clear and demands just a couple of minutes. It consists of two stages: account details and winning destination. First of all enter your email, password, date of birth, first and last name, mobile phone, address, city and country. Personal data should be correct. In other case you`ll run into difficulties when withdrawing.
Customer Support
Support team is one of the most important attributes of the sportsbook. The customer should be secure of gambling at the website. Helpful, qualified and friendly support service is the best confirmation of the sportsbook `s reliability.
The bookmaker provides three variants to contact their support team. One can make a free call, send email or communicate in live chat. First state the department. It will speed up the response. Customer department has fixed working hours from 5.00 am till 9.00 am. Enquiries regarding online wagering are processed day-night. The employees speak English, Vietnamese and Chinese.
Deposit and withdrawal methods, payout times
BetPhoenix as well as other sister companies provides just several funding methods. It offers Bitcoin operations, which is considered to be one of the safest and quickest payment systems. Customer can also choose Visa operations with $ 50 minimum limit. The maximum sum one can credit per one time using credit card is 500 US dollars.
If you withdraw using Visa you have one free payout per one month. Check operations demand $ 50 fee. Maximum withdrawal using checks is $ 2000. It usually takes 4-5 days. There are also available operations via Person2Person.
Betting coverage and odds
BetPhoenix online betting provides almost similar market to sister company BetMania. However it is considered to be a bit wider. They are still aimed at American sports. Besides BetPhoenix offers soccer, tennis, golf, martial arts, boxing and cricket bets. Fans of horse racing betting can also make use of this sportsbook.
BetPhoenix online sport betting provides basic wagers, such as moneyline, spread, totals, sides, teasers, parlays, if-bets, reverses, round robins and some other. Odds are quite competitive and can attract even professionals.
Mobile betting and promotions
BetPhoenix has fully functional mobile version which is customized for any mobile platform.
The sportsbook provides generous sign up and other bonuses. For instance, maximum free play bonus is 2 625 US dollars. New accounts can get up to 175%on the first deposit. But the rollover demands are rather tough and require 18 consecutive wagers.
Reliability
The one story proves the reliability of bookmaker. BetPhoenix has agreed to consider the complaint of the client, submitted to the office of one of the reputable information portals in Europe.
In his complaint the player stated that the payment in the amount of $ 2000, sent by a bookie, was not delivered, and he asked BetPhoenix to conduct an inspection and complete the payment process. BetPhoenix sportsbook explained the complaint that the player had personally received a check for $ 2000, and signed in the form of a postman.
After that the player admitted the possibility that he accidentally threw away a check with unnecessary press. This fact cannot be confirmed or denied, but BetPhoenix betting company has agreed to grant the player a free bet of $ 1000 as a mark of goodwill. That free bet was offered with the requirement of 4 times wagering.
This BetPhoenix review proved the reliability of the sportsbook, though it is widely known that they are not friendly to professional punters.