Review of CatalinaSports – online sport betting
CatalinaSports is Venezuelan bookmaker which operates due to Costa Rican license. This sportsbook has always had doubts among bettors and that`s why it couldn`t become flourishing. The betting company didn`t provide its customers with information about licenses and agreements. It was focused on AOL users and agents.
CatalinaSports online provided both wagering over phone and Internet. It tried to expand agents’ number and offered attractive terms for them. The bookmaker paid great attention to the American market, that`s why the betting coverage offered football, hockey, basketball and baseball. A huge number of concerns provided bookmaker from becoming successful. Negative CatalinaSports reviews made them close.
CatalinaSports sportsbook was established in 2002 and six years after it was sold to BetVegasVic. The majority of CatalinaSports accounts moved to BetVegasVic, but this bookmaker was also in the blacklist of most experienced bettors. People tried to stay away from BetVegasVic and they suffered the same fate as CatalinaSports.
In 2012 BetVegasVic became a member of LowVig which is not so popular among American bettors. Nevertheless people trust it and are not afraid to open their accounts and gamble at lowvig.ag.
Site
CatalinaSports online website is still available, though it has no active accounts and registration window is off. We can see that the betting company provided sports wagering, horsebook, and casino. List of sports was traditional for American focused sportsbook. Except for big American sports CatalinaSports betting covered soccer, golf, tennis, boxing, motor racing, cricket, mixed martial arts, rugby table tennis and some other events.
CatalinaSports online also tried to attract customers with various casino games. The bookmaker offered stud poker, blackjack, three card poker, craps, baccarat, American roulette, Pai Gow poker, different slots and mini games. As for racebook, it covered all the major American, British and Australian tracks.
Navigation at Catalina Sports sportsbook was rather simple and demanded no efforts. The sportsbook had only one language version. Other languages except for English were not provided. The links to the main gambling products were in the upper part of the screen. In the centre of the home page there was provided dynamic banner with the most attractive upcoming events.
The absence of the general information about the sportsbook, its licenses, agreements, partners, rules and agreements in the bottom of the screen raised suspicions. This information was not supplied even upon the request.
The current website at LowVig is more functional and confident. It provides all the necessary information and has quick and helpful support service in case any questions arise.
Customer Support
Customer service at CatalinaSports betting was introduced with email address. Users could write their requests at customerservice@catalinasports.com. It was the only way of communicating with the employees. The response time was up to several days.
At LowVig customers can get in touch with the support team only just via email. General enquiries should be sent at support@lowvig.ag and casino enquiries – at casino@lowvig.ag. The support speaks only English. The majority of problems can be solved using FAQ.
Deposit and withdrawal methods, payout times
CatalinaSports provided only several cashier options. Customers could use checks, bank wires and credit cards. At LowVig the number of options is much larger. Users can deposit via bitcoin, Visa, MasterCard, American Express, Person2Person, MoneyOrders, Skrill, Neteller, BookToBook, Bank wire, Check, Diners Club and JCB.
The minimum sum is 10 US dollars for Skrill and Neteller. For other payment systems it is $ 50 and higher. Maximum deposit amount is 24,900 USD via Check. Most of the methods are instant and demand no fee.
Payouts are processed within 48 hours for bitcoin and electronic payment systems and from 2 to 10 days for bank operations. Usually bitcoin is free but at LowVig it charges 2% fee. The same can be said about Skrill and Neteller. These methods charge 20% commission.
Betting coverage and odds
CatalinaSports betting offered wagers via phone and Internet. When the bettor was calling to the sportsbook he should give his account number and password. After that the wager was accepted. If the call interrupted the bookmaker cancelled the bet and it was punter`s responsibility to recall.
All wagers at CatalinaSports online betting were made in US dollars. The focus was made on American sports. Football line was among the most popular. It covered NFL, Canadian Football League, NCAA and ARENA. Bettors could wager on spreads, moneylines, team and game totals, quarters and halves or place future bets.
Basketball line at CatalinaSports online sport betting covered NBA, NCAA, WNBA, European and Olympic competitions. The betting options were almost the same. Future bets were accepted on the winner of NBA and other championships.
Odds at CatalinaSports could meet the demands of the most experienced bettors. Bookmaker set 1.94-1.96 odds on spread or totals. The margin was not more than 2-3%.
Mobile betting and promotions
The official website of CatalinaSports betting was not adjusted for mobile betting. Customers could only look through the home page and the line. Bets were accepted only via phone or official website.
The bookmaker never provided any promotions or bonuses for the customers. It had attractive agent`s program, but never introduced bonuses.
Reliability
This CatalinaSports review shows that reliability was not their cup of tea. The sportsbook could offer competitive odds, interesting casino games and racebook but they had strong problems with payouts. People didn’t believe it and that`s why the company was under the necessity of selling. So the company was first acquired by BetVegasVic and then by LowVig.