Review of Palladium sportsbook – online sport betting
Palladium is an American-focused bookmaker that provides betting on popular leagues NFL, MLB, NHL and NBA. The bookmaker is using Cake Poker and BTG Gaming software for casino and poker games, and is also owned by Futurebet. The company is licensed in Antilles Curacao. The bookie operates on the Internet and has no betting shops. Customers can both play on the official website and download special app (for poker room).
Futurebet is operator with poor reputation. Their sportsbooks are ranked from F to C- by SBR due to the constant troubles with payouts. Some of their bookmakers such as USDbet and Monkeybet have already closed without paying out the players` funds. The others decided to demerge Futurebet. They are SafariCasino and Dimeline Sports. Both of them are ranked D. These two books are planning to organize new gambling group, which will include the list of Futurebet sites. Palladium sportsbook is going to be one of them.
Meanwhile Futurebet realize their poor reputation. They changed the name for iGaming. In fact the general company`s policy didn`t change. Customers of their sister books constantly claim on the difficulties with payouts, small number of available sports, slow requests processing and other aspects. Palladium reviews prove the global problems of the operator.
Site
The official website of Palladium betting is located at palladiumcasino.eu. The site offers customers to bet on big American sports, play casino games and poker. Sportsbook and casino are the main directions of the company. The number of available sports is less than 10. Casino section provides blackjack, roulette, video poker, slots and some table games.
The layout is intuitive. Website is not littered with necessary information and foreign ads. Home page contains quick links to the main sections. There is also live support centre. Log in/sign in window is not located in upper part of the screen like in other sportsbooks. Customers will find it in the left part of the home page. Just beside you can notice ticket centre and links to casino, poker, sportsbook, cashier, account and promos.
Palladium sportsbook has some promotions. You can get acquainted with them on the right of the home page. Registered customers may join Club Cash Program. It allows gaining points for every sports bet or casino stake. When you manage to accumulate certain money sum you will be able to exchange it on prizes or cash rewards. You can check the terms on the official website.
In the bottom of the screen there is Getting started button. There is a kind of tutorial for the beginners. It consists of several stages: believe, opening account, depositing funds and collecting winnings.
Customer Support
Support team of Palladium sportsbook operates from 09.00 till 01.00. An icon of live chat is located on the home page. You will be asked to insert your name, username, subject, question and email. The response time is 5-15 minutes. It depends on the availability of employees.
You can also live your feedback or send an email. Email address is not publicly available. You can receive it only being registered and upon request. Email address is support@palladiumcasino.com. The response time is up to an hour. There is also a phone number for general issues +1 604-694-1700 and toll free line for US bettors +1 866-613-1700.
FAQ centre link is in the Help centre. It contains explanatory text on wagering types, ClubCash terms, taxes and other aspects of playing at Palladium online.
Deposit and withdrawal methods, payout times
Palladium accepts only US dollars accounts. Bettors can deposit their funds using Neteller, Skrill, Visa, Mastercard, Person to Person, Western Union, bank draft, check, bank wire, and check by email. Deposits via electronic payment systems are instant. If you credit using bank transactions it will take up to 24 hour. Deposits are free.
The withdrawal operations are fee-paying except for Neteller and Skrill. The fee may vary from 2.5% to 60 US dollars. The correct sum depends on the chosen method. For more detailed information please contact support team.
Betting coverage and odds
Palladium online betting provides small number of sports. Customers can wager on ice hockey, basketball, baseball, American football, golf and NASCAR. Sometimes there appear offers to wager on tennis or international soccer. The other sports are not provided by the bookmaker. Meanwhile the sports offered, cover only American competitions. For example, Canadian Football League, Japan baseball league, European basketball or hockey are not available for betting at this sportsbook.
Palladium online sport betting is the only wagering direction of the bookmaker. They do not provide betting on non-sporting events, E-Sport or horses/greyhounds, though these odds are in great demand among American bettors. Live bets are not offered by Palladium either.
Mobile betting and promotions
Palladium sportsbook operates on the Internet, but does not provide mobile version.
There are few deposit promotions. Customers can get a free branded t-shirt for initial deposit of 100 US dollars or higher. On the other hand you are able to get 50% deposit bonus up to 250 dollars. The minimum deposit must be $ 20.
Reliability
Palladium is a bookmaker with a doubtful reputation. They have constant problems with payouts, so we can not suggest them for serious gaming. Palladium is against professionals, so any successful players can be limited or restricted to bet at this sportsbook.
Palladium online is considered to be small player on the American betting market. They cannot attract customers with generous bonuses or high odds. Professionals know their reputation and would never choose them for betting. Palladium like other sister bookmakers does not run advertizing campaign, so it is not widely among regular bettors. For that reason their customer base consists of several thousand bettors who bet from time to time.